Welcome to Petal & Posts. By accessing our website and purchasing our handcrafted products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order.
1. Handmade Nature of Products
Every product at Petal & Posts is individually handcrafted by our artisans. Due to the artisanal nature of our process, minor variations in color, shape, and size are to be expected. These characteristics are not defects but rather a testament to the "handmade" soul of your everlasting bouquet.
2. Pricing and Payment
All prices are listed in Indian Rupees (INR) unless otherwise specified. We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of ordering via our secure payment gateways.
3. Order Acceptance
While we strive to fulfill every order, Petal & Posts reserves the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product information, or issues identified by our fraud prevention team.
4. Shipping and Delivery
Delivery times are estimates and may vary based on your location and the complexity of your handmade order. We are not responsible for delays caused by third-party shipping carriers or factors beyond our control. Please refer to our Shipping Policy for more detailed information.
5. Returns and Refunds
Due to the customized and artisanal nature of our everlasting flowers, we generally do not accept returns. However, if your order arrives damaged, please contact us within 24 hours of delivery with photographic evidence so we can resolve the issue. Please refer to our Refund Policy for full details.
6. Intellectual Property
All content on this website, including images, text, and designs, is the property of Petal & Posts. Unauthorized use or reproduction of any materials is strictly prohibited and may result in legal action.
7. Limitation of Liability
Petal & Posts shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. Our total liability shall not exceed the amount paid for the product in question.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.