At Petal & Posts, we understand that every gift we send is a messenger of emotion. We take the utmost care in packaging and shipping our artisanal creations to ensure they arrive at your doorstep in pristine condition, no matter where you are in India.
1. Processing Time
Because our floral art is handcrafted with precision, each order requires a specific processing time:
- Ready-to-Ship Collections: 1-2 business days.
- Bespoke / Custom Orders: 5-10 business days (depending on complexity).
2. Local Delivery (Jaipur & Bikaner)
We offer specialized local delivery within our primary hubs:
- Same-Day Delivery: Available for select items in Jaipur and Bikaner if ordered before 12:00 PM.
- Local Shipping Fee: Calculated at checkout based on distance from our studio.
3. National Shipping (PAN India)
We ship to all major cities and towns across India via trusted courier partners:
- Metros & Tier 1 Cities: 3-5 business days after dispatch.
- Rest of India: 5-8 business days after dispatch.
- Tracking: You will receive a tracking number via email or WhatsApp once your order is dispatched.
4. Packaging: The Petal & Posts Standard
Our everlasting flowers are durable, but they still require expert packaging. Every bouquet is shipped in our signature premium boxes, designed to prevent movement and compression during transit. We use eco-conscious materials wherever possible to protect both your gift and the planet.
5. Shipping Charges
Shipping charges are calculated based on the weight of the arrangement and the destination address. The final shipping cost will be displayed at checkout.
6. Incorrect Addresses
Petal & Posts is not responsible for deliveries that are unsuccessful due to incorrect or incomplete address information provided by the customer. Please double-check your shipping details before completing your order.
7. Damaged Shipments
If your order arrives damaged due to shipping, please take clear photographs of the box and the product and contact us within 24 hours. We will work with you to provide a replacement or resolution.